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Best Practice

client references
Best Practice
Education Agents
July 11, 2022

Education agent due diligence: why client references alone don’t cut it

If your institution works with education agents to recruit international students, you're already aware of the critical importance of due diligence - both on new and current agents - to
reading list
Best Practice
Education Agents
May 28, 2022

Education Agents: Reading List

Education agents play a key role in the international student recruitment process. There is growing interest in the issues surrounding education agents, fuelled by the rapid rise of the education
agent aggregator
Best Practice
Education Agents
International Student Recruitment
April 7, 2022

5 questions to ask an education agent aggregator about their sub-agents

Much has been written recently about the rise and market impact of education agent aggregators. An education agent aggregator acts a market hub, bringing together large numbers of educational institutions
education agent risk management
Best Practice
November 11, 2021

Why NZ data is important in education agent risk management

New Zealand is currently the only country in the world (at least that we know of) that publishes education agent performance data. In late 2018 the Australian Government committed to publish
Agent Closure
Best Practice
Education Agents
October 25, 2021

Education Agent Closure – 5 things your institution should do

The global COVID-19 crisis has forced many education agents out of business. A recent survey of over 2,000 education agencies in five Chinese cities - Shenyang, Qingdao, Nanjing,
sub-agent network
Best Practice
Education Agents
October 16, 2021

Zero visibility: your hidden education sub-agent network

Education agents are key players in international education. In the main destination markets they recruit a significant percentage of international students. Estimated percentage of international students recruited by education agents by
zombie
Best Practice
Education Agents
October 14, 2021

Zombie Education Agents – Survival Guide

Halloween is almost upon us (cue creaking door sound and spooky music). It's a time for ghoulish reflection on important questions like, "are ghosts real?", and "what will I do
Education Agent Performance
Best Practice
Education Agents
October 4, 2021

How to assess and manage education agent performance

If you are working with education agents to recruit international students it is important to understand how each of your agents is performing. Quantitative assessment is straightforward. You are probably
shady agents
Best Practice
Education Agents
September 27, 2021

Shady agents: international law and practice

Good education agents can create great outcomes for your institution and the international students they work with. Unfortunately, working with education agents comes with risks. Shady agents - those who are
pastoral care
Best Practice
Education Agents
New Zealand
August 20, 2021

Agent management under NZ’s new Pastoral Care Code

From 1 January 2022, New Zealand institutions educating international students will have to comply with a new code of practice for the pastoral care of international students. The Education (Pastoral Care
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