Good education agents can create great outcomes for your institution and the international students they work with.

Unfortunately, working with education agents comes with risks. Unprofessional or dishonest agents can cause huge damage your institution’s reputation, and student wellbeing.

Agent background checks – why and when?

Performing background checks on your education agents is a good way to reduce education agent risk – that is, the risk that one of your education agents will fail your institution and prospective students by acting unprofessionally or dishonestly.

It’s a good idea to build agent background checks in to your approach to education agent management. At a minimum you should consider doing an agent background check:

  • before entering into an agreement or contract with a new agent that you have not worked with previously, and
  • at each scheduled contract or performance review point with each of your authorised education agents.

How to background check your agents

AgentBee reports on the conduct of education agents around the world, including:

  • unprofessional conduct
  • dishonesty, and
  • criminal conduct

Each incident is recorded in our Education Agent Alert Database and includes:

  • agency/business name
  • names of individuals implicated in the incident, and
  • a detailed incident report.

The full Education Agent Intelligence Database contains over 300 alerts dating back to 2000. Our research team is regularly uncovering and adding new incidents and agent performance data.

You can use the database to do a check on your new and current education agents.

How to get real time education agent alerts

The Education Agent Intelligence Database is a great tool for background checking new and current agents, but it is also important that you know about new incidents involving agents in real time. In the event that one of your current agents is involved you will know immediately and can decide what action to take.

Our clients get automatic notifications each time we identify and add a new education agent alert to the database.

Manage your education agent risk

If you would like access to the full Education Agent Intelligence Database, including historical and real time alerts on incidents involving education agents please contact us.

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