Australia’s Tuition Protection Service is a Government agency that helps international and domestic students if their education provider closes, stops offering their course, fails to start their course or discontinues units of study they are enrolled in. It is primarily funded by a levy paid by the education providers of the students it is designed to assist.

On 16 February 2023 the Tuition Protection Service issued a fact sheet for education agents to explain how it works with education agents to assist students affected by an education provider closure, and to answer some frequently asked questions.

The fact sheet includes the following questions:

  • What portion of the student tuition fees will be paid by the TPS?
  • How does the TPS calculate unspent tuition fees?
  • How do TPS refunds work in cases of visa refusal?
  • Will an agent lose their commission if they assisted a student and the institution closes and does not pay the commission?

Download the fact sheet

Working with education education agents?

AgentBee’s education agent due diligence solution supports educational institutions to implement best practice education agent due diligence processes.

Educational institutions can use it to:

  • protect students – conduct initial and ongoing due diligence checks on education agents.
  • protect your brand – detect cases of unauthorised agents using your institution’s name, logo or other IP without permission.

Our clients include…

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